Privacy Policy – Agrosaf Pharmaceuticals Pvt Ltd
Agrosaf Pharmaceuticals Pvt Ltd ("we", "our", "us") is committed to protecting your personal data and ensuring compliance with the Digital Personal Data Protection Act, 2023 (DPDPA).
1. Data Fiduciary Details
Agrosaf Pharmaceuticals Pvt Ltd is the Data Fiduciary responsible for processing your personal data.
Contact Details:
Email: info@agrosafpharmaceuticals.com
Address: 10th Floor, Astralis Tower, Supernova, Sector 94, Noida – 201301
2. Information We Collect
We may collect the following personal data:
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Name
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Phone Number
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Email Address
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Shipping & Billing Address
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IP Address & device information
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Order and transaction details
3. Purpose of Data Processing
Your data is collected and used for:
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Order processing and delivery
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Customer support and communication
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Improving website performance and user experience
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Sending updates, offers, and service-related communication (with consent)
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Compliance with legal obligations
4. User Rights (DPDPA 2023)
Under applicable law, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure (deletion) of your data
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Withdraw consent at any time
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Nominate another person to exercise your rights
To exercise these rights, contact us at: info@agrosafpharmaceuticals.com
5. Data Sharing & Disclosure
We do not sell your personal data.
Your data may be shared with:
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Logistics and delivery partners
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Payment gateways
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Technology service providers (Shopify, analytics tools)
6. Cross-Border Data Transfer
Your personal data may be processed on servers located outside India, including the United States, through Shopify and other service providers.
7. Data Retention
We retain your personal data only for as long as necessary to:
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Fulfill business purposes
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Comply with legal and regulatory requirements
8. Children's Data
We do not knowingly collect personal data from children without parental consent. If such data is identified, it will be deleted promptly.
9. Security
We implement reasonable security measures to protect your data. However, no method of transmission over the internet is completely secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
12. Contact Us
For any queries regarding this Privacy Policy:
Email: info@agrosafpharmaceuticals.com
13. Grievance Officer
In accordance with applicable laws, including the Consumer Protection (E-Commerce) Rules, 2020:
Name: Aman
Designation: Grievance Officer
Email: grievance-officer@agrosafpharmaceuticals.com
Phone: +91 9639266444
Working Hours: Monday to Saturday, 11:00 AM – 8:00 PM
Response Timeline:
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Acknowledgement within 48 hours
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Resolution within 30 days